Aer Lingus Check-in Information

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Passengers traveling with Aer Lingus can check in through online and mobile services, self-service kiosks at selected airports, or airport check-in counters. These check-in channels allow travelers to collect boarding passes, complete baggage procedures, and satisfy document requirements before entering the departure area.

Online / Mobile Check-in

Aer Lingus offers online and mobile check-in for eligible flights across its network. Passengers can log in using their booking reference, review itinerary details, select seats where available, and obtain a mobile or printed boarding pass. This option allows travelers to complete check-in before arriving at the airport and supports a faster departure process for those who meet all document requirements.

Self-Service Kiosks

At selected airports, Aer Lingus provides self-service kiosks for passenger check-in. These kiosks allow travelers to access their booking, print boarding passes, and confirm flight details. Passengers with checked baggage can continue to the airline’s baggage drop facility after using the kiosk, subject to airport setup and service availability.

Airport Counter Check-in

Aer Lingus maintains staffed airport counters for passengers who need assistance with check-in, baggage acceptance, or travel document verification. Counter staff issue boarding passes, process checked luggage, and review passports, visas, and other required documents for international travel. This option is also available for passengers with special fare conditions or bookings requiring manual handling.

Special Assistance

Aer Lingus provides special assistance for passengers who require additional support at the airport. Services may include wheelchair assistance, help for passengers with reduced mobility, support for unaccompanied minors, and coordination for travelers with medical or accessibility needs. Requests for assistance should be submitted to the airline before travel so arrangements can be made in advance.

Shall you need further information, please contact Aer Lingus as indicated below.

Head Office (HQ) Tel Number WhatsApp
Aer Lingus
Dublin Airport
County Dublin
Ireland
+353 1 886 8336
+353 1 761 7834 (Ireland)
0333 004 5000 (UK)
+353 87 1508593


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