Air Canada Check-in Information

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Passengers traveling with Air Canada can complete check-in through online services, airport self-service kiosks, or staffed airport counters. These options allow travelers to obtain their boarding pass and complete pre-flight procedures before proceeding to security screening and boarding.

Online Check-in

Online check-in for Air Canada opens 24 hours before the scheduled departure time and closes 60 minutes before departure for most international flights. During online check-in, passengers can select or change their seat, add their frequent flyer number from Aeroplan, and download or print their boarding pass.

Passengers traveling with checked baggage must drop their luggage at the airport baggage drop counter before the baggage acceptance deadline.

Self-Service Kiosks

Self-service check-in kiosks operate at major airports across the airline’s network, including its primary hub at Toronto Pearson International Airport and other major airports such as Vancouver International Airport and Montréal-Trudeau International Airport. These kiosks allow passengers to check in, print boarding passes, and generate baggage tags before proceeding to the baggage drop area.

Airport Counter Check-in

Airport check-in counters open three hours before international departures. Check-in closes 60 minutes before departure for most international flights.

Passengers traveling on international flights must arrive at the airport two to three hours before departure to complete baggage drop, security screening, and immigration procedures.

Important Reminders

• Online check-in is unavailable when the first flight in the itinerary is operated by another airline.

• Mobile boarding passes are accepted at many airports. Some airports require printed boarding passes.

• Passengers must comply with check-in deadlines and baggage acceptance rules at their departure airport.

Shall you need further information, please contact Air Canada Customer Support using the information provided below:

Head Office (HQ) Tel Open
Air Canada Centre
PO Box 14000
Station Airport, Dorval
Quebec H4Y 1H4
Canada
+1 888 247 22 62 24x7


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