Air India Express Check-in Information

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Passengers traveling with Air India Express can complete check-in through online services, airport self-service kiosks, or staffed airport counters. These methods enable travelers to obtain boarding passes and complete required pre-departure procedures before proceeding to security screening and boarding.

Online / Mobile Check-in

Air India Express provides online check-in through its website and mobile platform. The service is available from 48 hours up to 2 hours before departure. Passengers can select seats, enter required details, and download or print boarding passes.

Self-Service Kiosks

Self-service kiosks are available at selected airports. Passengers can print boarding passes and baggage tags where facilities are provided.

Airport Counter Check-in


Airport counters open approximately 3 hours before departure. Counters close 60 minutes before scheduled departure time. Passengers with checked baggage can proceed to designated counters for baggage drop after completing online check-in.

Special Assistance

Dedicated counters assist passengers requiring additional support, including those with reduced mobility, medical conditions, or special travel requirements.

Shall you need further information, please contact Air India Express's 24x7 WhatsApp as indicated below.

Head Office (HQ) Tel WhatsApp
Air India Express
Vatika One On One
Block IV, Sector 16
Gurugram 122007
Haryana, India
+91 124 693 5600
+91 124 443 5600
+91 63600 12345


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