Air Macau Check-in Information
AirlinesOffice.com »
Major Airlines » Air Macau » Check-in
Air Macau passengers may complete check-in through the airline’s online system,
airport self-service kiosks, or designated staffed counters at the airport.
These check-in options allow travelers to collect boarding passes and complete
the required departure procedures before moving on to security screening and
boarding.
Online / Mobile Check-in
Air Macau offers check-in access through its official passenger service
platform, where booking management and seat selection functions are integrated
with check-in services. Passengers can use the airline’s digital channels to
manage travel details before arriving at the airport, subject to flight
eligibility and system availability. Online service access forms part of the
airline’s customer self-service framework for passengers departing on Air
Macau-operated routes.
Self-Service Kiosks
Air Macau’s official public information identified through available sources
does not provide a clear standalone description of self-service kiosk procedures
comparable to some larger network carriers. At airports where kiosk facilities
are provided by the airport or handling agent, passenger use remains subject to
local airport operations and Air Macau service availability. Travelers requiring
confirmation on kiosk access for a specific departure point should rely on
airport or airline-issued instructions connected to their booking and departure
airport.
Airport Counter Check-in
Airport counter check-in is a core departure process for Air Macau passengers.
The airline’s official service platform places check-in within its pre-departure
travel management services, and airport counter processing remains the direct
channel for document verification, boarding pass issuance, and checked baggage
acceptance. This method is also important for passengers departing from airports
where digital or self-service options are limited or unavailable.
Special Assistance
Air Macau handles passenger support through its official customer service
structure, including services linked to booking management and pre-departure
travel needs. Passengers who require assistance because of reduced mobility,
medical conditions, or other support requirements need to arrange services
through the airline’s official channels before travel so the necessary airport
and onboard coordination can be prepared.
Shall you need further information, please contact Air Macau Customer
Service in Macau using the details provided below.
| Head Office (HQ) | Tel Number | Office Hours |
|---|---|---|
| Air Macau EM Macau Rua de Berlim, Nº 6-16 Tai Fung Bloco II, Rés-do-Chão D |
+853 8396 5555 (Macau) +86 400 136 8888 (Mainland China) |
07:30 - 22:30 Monday to Sunday & Public Holidays |
undo...back