Aircalin Check-in Information
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Passengers flying with Aircalin must complete check-in before departure to
obtain their boarding pass and continue through security screening and boarding
procedures.
Online Check-in
Aircalin provides online check-in for
flights operated by the airline. Online check-in opens 30 hours before scheduled
departure and closes 1 hour before departure. Passengers can select seats,
confirm travel details, and download or print their boarding passes through the
airline’s website.
Online check-in is available only for passengers travelling with a passport
valid for at least 6 months.
Airport Counter Check-in
Airport check-in counters are available at all Aircalin departure airports.
Passengers travelling with checked baggage, requiring document verification, or
unable to complete online check-in must check in at the airport counter. For
international flights, check-in counters close 60 minutes before scheduled
departure. Passengers must present valid passports, visas, and required travel
documents during check-in.
Self-Service Kiosks
Self-service check-in kiosks are available at selected airports, including
La Tontouta
International Airport in Nouméa. Passengers can use kiosks to complete
check-in and print boarding passes before proceeding to baggage drop counters
where available. Availability of kiosk services depends on the departure
airport.
Special Assistance
Passengers requiring
special assistance, including wheelchair support or medical assistance, must
notify Aircalin before travel. Airport assistance is arranged in advance to
support boarding, connections, and arrival procedures. Passengers travelling
with medical conditions or requiring specific services may be asked to provide
supporting documentation before departure.
Shall you need further information, please reach out to
Aircalin Contact Center in Nouméa using the following information:
| Head Office (HQ) | Tel | Fax |
|---|---|---|
|
8 Rue Frédéric Surleau 98800 Nouméa New Caledonia |
+33 6 87 26 55 00 | +33 6 87 26 55 61 |
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