All Nippon Airways Lost and Found

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All Nippon Airways manages reports of missing personal belongings during travel. Items may be left in aircraft cabins or within airport premises. Reports can be filed through airline service channels or airport offices.

All Nippon Airways Lost and Found

Items Left on Board the Aircraft

Passengers must submit details including flight number, date of travel, seating location, and item description to initiate a search.

Items Lost at the Airport

Airport authorities manage items lost in public areas such as gates, lounges, and security checkpoints.

Baggage-Related Lost Property

Passengers must report missing checked baggage at the arrival service desk. A Property Irregularity Report (PIR) record is created for tracking purposes.

Reporting a Lost Item

Information required includes:

• Passenger name and contact details
• Flight and travel date
• Departure and arrival points
• Item description
• Seat number if applicable

Recovery and Collection

Passengers are informed if the item is recovered. Proof of identity is required for release.

Passenger Advice

Passengers must review all storage areas before leaving the aircraft and retain personal belongings at all times.

Shall you need further information, please reach out to the All Nippon Airways Service Center in Japan as indicated below.