American Airlines Lost and Found

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Passengers who misplace personal belongings or experience baggage delivery issues while traveling with American Airlines can report the incident through airline or airport Lost and Found services.

American Airlines Lost and Found

Onboard Lost Items

Items left onboard an American Airlines aircraft are collected after passengers disembark and transferred to the Lost and Found department at the arrival airport. Passengers can submit a lost item report through the airline’s online reporting system.

Items Lost at the Airport

Items lost in airport terminals, including airline lounges, check-in halls, security checkpoints, boarding gates, and baggage claim areas, are handled by the airport Lost and Found department.

Lost or Missing Checked Baggage

Passengers whose checked baggage does not arrive on their flight must report the issue immediately at the Baggage Service Office located in the baggage claim area. Airport staff create a Property Irregularity Report (PIR).

The report reference number allows baggage tracing through the international WorldTracer. Baggage that remains unrecovered after 21 days is classified as lost.

Reporting and Follow-Up

• Passengers can submit a lost item report through the American Airlines website.

• Missing baggage must be reported immediately at the airport baggage service desk.

• Passengers can contact American Airlines customer support for status updates.

Shall you need further information, please contact American Airlines HQ Customer Care directly at: