Ariana Afghan Airlines Lost and Found

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Passengers traveling with Ariana Afghan Airlines who misplace personal belongings or encounter baggage delivery issues can report the incident through the airline’s or airport’s Lost and Found services.

Items Left on Board the Aircraft

The official sources reviewed do not show a dedicated public lost-and-found page for cabin items left on Ariana Afghan Airlines aircraft. Passengers who leave belongings on board should contact the airline directly with their flight details so the relevant station can check with handling personnel and aircraft turnaround staff.

Items Lost at the Airport

Articles lost in the terminal building fall under the airport’s lost-property process rather than the airline when the item was not left inside the aircraft cabin. Passengers should contact the airport authority or terminal lost-property office for matters involving check-in halls, waiting areas, immigration zones, or security checkpoints.

Baggage-Related Lost Property

Checked baggage issues must be reported through the airline’s airport handling process when a bag is missing, delayed, or damaged after arrival. The report should be made at the airport so the station staff can document the case and begin tracing activity based on the flight and baggage details.

Reporting a Lost Item

A complete report should include the route, travel date, flight number, passenger name, baggage tag number when relevant, and a detailed description of the item. Accurate contact information is required so the airline or station office can communicate the outcome of the search.

Recovery and Collection

When the item is located, release is handled through the relevant station or office procedure. The passenger must provide proof of ownership and identification before collection. Any shipment or forwarding arrangement depends on local station capability and the nature of the recovered property.

Passenger Advice

Passengers should report missing baggage before leaving the airport and keep all baggage receipts and boarding documents. For cabin-property cases, direct contact with the airline is the correct first step. For terminal losses, the responsible airport authority is the correct reporting channel.

Shall you need further information, please contact Ariana Afghan Airlines Contact Centre in Kabul as indicated below.

Head Office (HQ) Tel Number Email
Ariana Afghan Airlines
Shar-e-Naw Shaheed square
Kabul
Afghanistan

1333 (Local)
+93 7900 71 333 (International)
sales@flyariana.com
kabul@flyariana.com
info@flyariana.com


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