Batik Air Malaysia Check-in Information

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Passengers traveling with Batik Air Malaysia can complete check-in via online platforms, airport self-service kiosks, or staffed check-in counters. These options allow travelers to obtain boarding passes and finalize pre-departure requirements before proceeding to security screening and boarding gates.

Online / Mobile Check-in

Batik Air Malaysia provides online and mobile check-in through its official website and mobile platforms. Passengers can complete check-in, select seats, and obtain a digital boarding pass within the specified time window before departure.

Self-Service Kiosks

Self-service kiosks are available at selected airports, including Kuala Lumpur International Airport. These kiosks allow passengers to print boarding passes and baggage tags before proceeding to bag drop counters.

Airport Counter Check-in

Airport counters are open for passengers who require document verification, baggage processing, or assistance with travel requirements. Check-in deadlines are enforced according to route and airport regulations.

Special Assistance

Passengers requiring assistance, including wheelchair services, medical support, or traveling with infants, can request support at the airport counter. Advance notification enables coordinated service arrangements.


Shall you need further information, please contact the Batik Air Customer Care Centre using the information provided below:

Head Office (HQ) Tel / Email Open
Batik Air Malaysia
Pusat Perdagangan Dana 1
47301 Petaling Jaya
Selangor, Malaysia
+603 7841 5388

customer_care@malindoair.com
8:00 am - 10:00 pm daily (GMT +8)


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