Cebu Pacific Lost and Found

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Cebu Pacific assists passengers who have lost personal belongings during their journey. Items may be left onboard the aircraft, at airport facilities, or within airline service areas. Passengers can report lost items through Etihad’s customer support channels or via the appropriate airport authority.

Items Left on Board the Aircraft

Items left onboard are collected by cabin crew and handed over to ground staff for documentation and storage. These items are recorded for identification and retrieval.

Items Lost at the Airport

Items lost within airport premises are managed by the airport authority. Passengers must contact the relevant airport office to report and recover lost belongings.

Baggage-Related Lost Property

Baggage issues are handled at airline counters. Passengers are required to submit reports, and tracking references are issued for follow-up.

Reporting a Lost Item

Passengers can report lost items through customer service channels or airport counters. Providing complete details supports efficient identification and recovery.

Recovery and Collection

Recovered items are returned to passengers after verification. Delivery services may be arranged depending on location and availability.

Passenger Advice

Passengers should check personal belongings carefully before leaving the aircraft and retain travel documents for reference.

Shall you need further information, please contact Cebu Pacific Customer Care as stated below.

Head Office (HQ)	Contact	Website
Cebu Pacific Cebu Pacific Building Domestic Road, Barangay 191 Zone 20, Pasay City 1301 Philippines	+63 2 8702 0888 +6332 230 8888	www.cebupacificair.com

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