China Eastern Airlines Check-in Information

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Passengers flying with China Eastern Airlines can complete check-in using online platforms, airport self-service kiosks, or staffed check-in counters. These options allow travelers to obtain boarding passes and finalize required pre-departure procedures before proceeding to security screening and boarding.

Online / Mobile Check-in

China Eastern Airlines offers online and mobile check-in services via its official digital platforms. Passengers can access their reservations, confirm personal and travel details, select available seats, and download electronic boarding passes. The system allows passengers to complete check-in before arriving at the airport, reducing processing time at departure points.

Self-Service Kiosks

Automated self-service kiosks are available at major airports served by the airline. These machines support passenger check-in by allowing users to input booking references or scan passports. Boarding passes and baggage tags can be printed, enabling passengers to proceed to designated baggage drop counters if required.

Airport Counter Check-in

Airport counters remain available for passengers who require direct assistance. Services include document verification, ticket confirmation, and baggage acceptance. Separate counters are assigned for different travel classes, as well as for passengers requiring additional support or handling special travel requirements.

Special Assistance

Passengers needing special services can request assistance such as wheelchair support, help for elderly travelers, or arrangements for unaccompanied minors. Airline personnel provide structured assistance throughout the check-in and boarding process.

Shall you need further information, please contact the China Eastern Airlines Reservation Hotline in Shanghai. This service is available 24 hours daily.

Head Office (HQ) Tel Number Email
China Eastern Airlines
2550 Hongqiao Road
Hongqiao International Airport
Shanghai, 200335
China
+86 21 2069 5530 w5530ffp@ceair.com


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