Citilink Ticketing Offices

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Citilink is a low-cost airline headquartered in Jakarta, Indonesia, which is operate shuttle services between Indonesian cities. Its main base is Soekarno–Hatta International Airport, Jakarta and Juanda International Airport, Surabaya, East Java.

Citilink

As of early 2026, the airline operates an extensive network of scheduled shuttle services connecting Indonesian cities and several regional destinations in Southeast Asia. International destinations, including Kuala Lumpur, Penang, Melbourne, and Perth, as well as Kunming in China and seasonal flights to Jeddah.

Ticketing Offices (Domestic)

• Ambon
• Bali
• Balikpapan
• Banda Aceh
• Bandung
• Banjarmasin
• Banyuwangi
• Batam
• Bengkulu
• Gorontalo
• Jakarta

• Jambi
• Kupang
• Lombok
• Makassar
• Malang
• Manado
• Medan
• Padang
• Palangka Raya
• Palembang
• Pangkal Pinang

• Pekanbaru
• Pontianak
• Semarang
• Silangit
• Solo
• Surabaya
• Tanjung Pandan
• Yogyakarta

It has a particularly strong presence in the South East Asia which served by highest number of destinations in this region.

Ticketing Offices (International)

• Dili
• Jeddah
• Kuala Lumpur

• Kunming
• Melbourne
• Perth

• Pulau Pinang
• Singapore

If you're unable to find the answer from your local agent, please contact the Citilink Call Center in Jakarta, as indicated below.

Head Office (HQ) Contact Email
Citilink
Menara Citicon, Lantai 16
Jl. S. Parman Kav. 72 Slipi
Jakarta Barat 11410
Indonesia		 0804 1 080808 (Call Center, 24x7)
+6231 99208709 (Call from Overseas)
 		 info@citilink.co.id


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