easyJet Lost and Found

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easyJet handles lost property in coordination with airport authorities and ground handling partners.

Items Left on Board the Aircraft

Items left onboard are collected after each flight by cleaning teams and transferred to the ground handling agent. These items are recorded and stored at the arrival airport.

Items Lost at the Airport

Items misplaced within terminal buildings are managed by the airport’s lost property office. Passengers must contact the airport authority directly to report and recover such items.

Baggage-Related Lost Property

Passengers must report missing baggage at the baggage services desk before exiting the airport. A report is filed, and the airline initiates tracking through its baggage system.

Reporting a Lost Item

Lost items can be reported through airport lost property offices or airline customer support channels. Passengers must provide flight details and item descriptions.

Recovery and Collection

Recovered items are released upon verification of identity and ownership. Storage duration is limited and subject to local handling policies.

Passenger Advice

Passengers are advised to check seat areas, overhead compartments, and personal belongings before leaving the aircraft and to retain travel documentation.

Shall you need further information, please contact the United Kingdom Call Centre in London as indicated below:

Head Office (HQ) Tel Number Email
Hangar 89
London Luton International Airport
Luton, Bedfordshire LU2 9PF
United Kingdom
+44 3303 65 54 54
+44 3305 51 51 51
customer.support@easyjet.com


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