Ethiopian Airlines Lost and Found

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Ethiopian Airlines provides formal procedures for handling lost property across its network. Passengers who lose personal belongings or experience baggage delivery issues while traveling with Ethiopian Airlines can report the incident through airline or airport Lost and Found services.

Ethiopian Airlines Lost and Found

Items Left on Board the Aircraft

Items found onboard are collected by cleaning crews and transferred to the airline’s lost property office at the arrival airport. These items are recorded and stored securely.

Items Lost at the Airport

Items misplaced within airport terminals are managed by airport authorities. Passengers must contact the airport’s lost property office.

Baggage-Related Lost Property

Passengers must report missing baggage immediately at the baggage services counter. A Property Irregularity Report is created to initiate tracking procedures.

Reporting a Lost Item

Passengers can report lost items through airline counters or customer service channels. Flight details and item descriptions are required.

Recovery and Collection

Recovered items are released after verification of ownership. Identification must be presented during collection.

Passenger Advice

Passengers are advised to keep valuables in carry-on baggage, retain documentation, and confirm belongings before leaving the aircraft.

Shall you need further information, please get in touch with the Ethiopian Airlines 24-hour Call Centre as follows: