Fiji Airways Check-in Information

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Passengers flying with Fiji Airways are required to complete check-in procedures before departure in order to receive their boarding pass and proceed through security and boarding formalities. Fiji Airways offers online, mobile, and airport check-in options for eligible flights.

Online Check-in

Online check-in is available through the Fiji Airways website and mobile app for most international and domestic flights. Passengers can check in from 48 hours up to 4 hours before scheduled departure. Eligible passengers may download or print their boarding pass after completing check-in. Online check-in may not be available for passengers requiring document verification, special assistance, or travelling on certain international itineraries.

Airport Counter Check-in

Airport check-in counters are available at all airports served by Fiji Airways and Fiji Link. For international flights, counters open 3 hours before departure and close 1 hour before scheduled departure. For domestic Fiji Link services, check-in closes 30 minutes before departure. Passengers must present valid travel documents, including passports and visas where required, during check-in.

Self-Service Kiosks

Self-service check-in kiosks are available at selected airports, including Nadi International Airport for eligible Fiji Airways flights. Kiosk services allow passengers to check in and print boarding passes before proceeding to bag drop counters if required.

Special Assistance

Passengers requiring special assistance, including wheelchair support, medical assistance, or additional travel support, must notify Fiji Airways in advance of travel. Assistance services are provided at the airport and during boarding for eligible passengers. Unaccompanied minor services are also available on selected routes subject to airline conditions and advance arrangements.

Shall you need further information, please reach out to Fiji Airways Contact Center in Fiji using the following information:

Head Office (HQ) Tel Email
Fiji Airways
Air Pacific Centre
Nadi International Airport
Nasoso Road
Nadi, Fiji
+679 672 0888 media@fijiairways.com


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