Fiji Airways Lost and Found
AirlinesOffice.com »
Major Airlines » Fiji Airways
» Lost and Found
Passengers traveling with Fiji Airways who lose personal belongings during their
journey can request assistance through the airline or the airport’s lost
property services. Lost items may include belongings left onboard aircraft,
within airport terminals, or issues involving checked baggage.
Reporting Lost Items
Passengers should report lost items
as soon as possible to Fiji Airways staff, the airline’s baggage services team,
or the airport lost and found office at the arrival airport. Reports must
include passenger details, flight number, travel date, baggage tag information
if applicable, and a detailed description of the missing item.
Onboard Items
Items left onboard Fiji Airways
aircraft are collected by cabin crew or ground handling personnel after arrival.
Passengers reporting onboard lost property should provide their seat number,
flight details, and a description of the item to assist with identification and
recovery.
Checked Baggage Issues
Passengers must
report delayed, damaged, or missing checked baggage immediately upon arrival at
the airport baggage services counter before leaving the terminal. Fiji Airways
issues a Property Irregularity Report (PIR) containing a reference number used
for baggage tracing and claims processing. Baggage tracing is managed through
the airline’s baggage services system, and passengers may be contacted once
baggage is located.
Item Collection
Recovered
items and located baggage may be collected from the airport baggage services
office or designated handling agent. Passengers are required to present valid
identification and supporting documentation, including the PIR reference number
where applicable. Unclaimed items are handled according to airport and airline
lost property procedures.
Shall you need further information, please reach out to
Fiji Airways Contact Center in Fiji using the following information:
| Head Office (HQ) | Tel | |
|---|---|---|
|
Fiji Airways Air Pacific Centre Nadi International Airport Nasoso Road Nadi, Fiji |
+679 672 0888 | media@fijiairways.com |
undo...back