Finnair Lost and Found

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Finnair handles reports of misplaced belongings for items left during travel. Items may be left in the cabin, airport facilities, or service areas. Reports can be submitted through airline support channels or airport authorities.

Items Left on Board the Aircraft

Passengers must file a report with flight information, travel date, seating position, and item details through the airline’s official channels.

Items Lost at the Airport

Lost articles within airport premises are managed by the airport’s property office, including items left at gates, lounges, or screening areas.

Baggage-Related Lost Property

Unlocated checked baggage must be reported at the arrivals service desk. A Property Irregularity Report (PIR) file is generated to track the item.

Reporting a Lost Item

Required details include:

• Passenger identification and contact details
• Flight information and travel date
• Route details
• Description of the missing item
• Seat reference if applicable

Recovery and Collection

Passengers receive notification if the item is found. Collection requires identity verification.

Passenger Advice

Passengers must inspect seating areas and storage compartments before disembarking. Personal items must remain under passenger control throughout the journey.

Shall you need further information, please contact Finnair Customer Service (available 24 hours daily, English) directly using the information provided below:

Head Office (HQ)	Tel Number	Email
Finnair Tietotie 9 01530 Vantaa Finland	+358 300 871 160	n/a

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