FlyArystan Check-in Information
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Passengers travelling with FlyArystan must complete check-in before departure
and obtain a valid boarding pass to proceed through security screening and
boarding procedures.
Online Check-in
FlyArystan offers online check-in
through its
official website and mobile app. Online check-in opens 30 days before
departure and closes 40 minutes before departure for domestic flights and 60
minutes before departure for international flights.
For flights to and
from China, online check-in opens 10 days before departure. For flights to and
from Turkey, online check-in opens 24 hours before departure.
Passengers
who complete online check-in for domestic flights can use their digital boarding
pass to proceed directly to security screening if they are travelling without
checked baggage.
For international flights, boarding passes are issued
free of charge at the airport check-in counter after verification of travel
documents. Passengers must present the required travel documentation before
receiving their boarding pass and proceeding to departure formalities.
Airport Counter Check-in
Airport check-in services are
available across the FlyArystan network. For domestic flights, check-in and
baggage drop counters open 2 hours before departure and close 40 minutes before
scheduled departure. For international flights, counters open 3 hours before
departure and close 60 minutes before scheduled departure.
Airport
check-in is a paid service. Passengers are encouraged to complete check-in
online before arriving at the airport.
Self-Service Kiosks
FlyArystan provides self-service check-in through iJan terminals at selected
airports in Kazakhstan. Passengers can use these terminals to complete check-in
and print boarding passes where available. Use of iJan terminals is subject to
applicable service charges.
Special Assistance
Passengers requiring special assistance, including travellers with reduced
mobility, medical conditions, or other accessibility requirements, must notify
FlyArystan before travel. Certain passenger categories requiring special
services may not be eligible for online check-in and must complete check-in at
the airport. Assistance is provided in accordance with the passenger's confirmed
service request.
Shall you need further information, please reach out to
FlyArystan Contact Center in Kazakhstan using the following information:
| Head Office (HQ) | Tel | |
|---|---|---|
|
Ul. Maylina 11/3 Almaty Kazakhstan |
+7 727 331 1010 | sm@flyarystan.com |
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