French Bee Lost and Found
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Passengers travelling with French Bee who lose personal belongings can request
assistance to recover their items. Lost property may occur on board the aircraft
or within airport facilities, and reports must be submitted promptly for
investigation.
Reporting Lost Items
Passengers must report lost items
to the relevant authority at the arrival airport. Items lost on board a French
Bee flight should be reported through the airline’s official lost property form
or customer service channels. Reports must include flight details, travel date,
and a detailed description of the item.
Onboard Items
Items left on board are collected by French Bee or its ground handling
partners after each flight. Passengers must provide information such as seat
number and cabin details to support the search process.
Checked
Baggage Issues
For checked baggage that is delayed, lost, or
damaged, passengers must report the issue immediately upon arrival at the
airport baggage service counter. A Property Irregularity Report (PIR) is issued
with a reference number for tracking. This reference is required for follow-up
and any baggage claim requests.
Item Collection
Recovered items are returned through the handling agent or designated airport
office. Passengers must present valid identification and any reference number
provided. Unclaimed items are held for a limited period in accordance with
airport or local regulations, and collection must be arranged directly with the
relevant service office.
Shall you need further information, please reach out to
French Bee Contact Center in France using the following information:
| Head Office (HQ) | Tel | |
|---|---|---|
|
5, Allée du Commandant Mouchotte Bât 519 - Paray Vieille Poste Wissous Cedex 91782 France |
+33 825 20 52 05 | +33 6 81 53 23 59 |
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