Garuda Indonesia Check-in Information

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Passengers traveling with Garuda Indonesia can check in using online services, airport self-service kiosks, or staffed counters at the airport. These options allow passengers to secure boarding passes and complete pre-departure requirements prior to security screening and boarding.

Garuda Indonesia Check-in Information

Online / Mobile Check-in

Garuda Indonesia offers online and mobile check-in from 48 hours up to 4 hours before departure. Passengers can select seats and obtain digital or printed boarding passes.

Self-Service Kiosks

Self-service kiosks are available at major airports for printing boarding passes and baggage tags.

Airport Counter Check-in

Check-in counters open 3 hours before international flights and 2 hours before domestic flights. Counters close 60 minutes before domestic departures and 90 minutes before international departures. Bag-drop counters are available for passengers who complete online check-in.

Special Assistance

Dedicated services are provided for passengers requiring additional support, including those with reduced mobility, medical conditions, or special travel needs.

Shall you need further information, please reach out to the Garuda Indonesia Call Center in Jakarta using the contact details below.