Hunnu Air Lost and Found
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Passengers traveling with Hunnu Air who lose personal belongings can seek
assistance in recovering their items. Lost property may occur on board the
aircraft or within airport facilities, and reports must be made promptly to the
relevant authority to enable tracing.
Reporting Lost Items
Passengers must report lost items
to Hunnu Air or the airport’s lost and found office at the arrival location.
Reports must include flight details, date of travel, and a clear description of
the missing item. Items lost within terminal areas are handled by the airport
authority, while items left on board are handled by the airline or its ground
handling agent.
Onboard Items
Items left on board
the aircraft are collected after each flight by ground handling staff.
Passengers must provide the flight number, seat number, and item description
when submitting a report. Recovery is subject to verification and handling
procedures at the arrival station.
Checked Baggage Issues
Passengers must report delayed, lost, or damaged checked baggage immediately
upon arrival at the baggage service counter. A Property Irregularity Report
(PIR) is issued with a reference number for tracking purposes. This document is
required for follow-up and any baggage-related claims.
Item
Collection
Recovered items are held by the airline or ground
handling agent at the airport of arrival. Passengers must present valid
identification and relevant reference details, including the PIR number where
applicable, to collect their belongings. Storage duration and handling of
unclaimed items are subject to airport authority regulations and local
procedures.
Shall you need further information, please reach out to
Hunnu Air Contact Center in Mongolia using the following information:
| Head Office (HQ) | Tel | |
|---|---|---|
|
9th Floor, Munkh Tower Chingis Avenue Khan-Uul District Ulaanbaatar Mongolia |
(+976) 7011 2179 / (+976) 7000 1111 (+976) 11 328025 (Fax) |
info@hunnuair.com sales@hunnuair.com |
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