Iberia Lost and Found

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Iberia handles lost property inquiries for items misplaced during travel. Items may be left in aircraft cabins or airport areas. Reports can be made through airline channels or airport lost property offices.

Items Left on Board the Aircraft

Passengers must report missing items by providing flight information, travel date, seat reference, and item details.

Items Lost at the Airport

Airport lost property offices manage items left in terminals, including security areas and boarding zones.

Baggage-Related Lost Property

Passengers must report missing baggage at the airline’s service counter. A Property Irregularity Report (PIR) record is created to initiate tracing.

Reporting a Lost Item

Passengers must submit:

• Contact information
• Flight and date details
• Travel route
• Item description
• Seat reference if applicable

Recovery and Collection

Passengers are contacted upon recovery of items. Identification is required for collection.

Passenger Advice

Passengers must verify all personal belongings before leaving the aircraft or airport areas.

Shall you need further information, please contact Iberia headquarters in Madrid directly as indicated below.

Head Office (HQ)	Tel Number	Email
Iberia C. de Martínez Villergas, 49 28027 Madrid Spain	+34 900 111 500 (24/7)	info@iberia.es

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