IndiGo Check-in Information
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Passengers traveling with IndiGo can complete check-in through online services,
airport self-service kiosks, or staffed airport counters. These methods enable
travelers to obtain boarding passes and complete required pre-departure
procedures before proceeding to security screening and boarding.
Online / Mobile Check-in
IndiGo provides web and mobile check-in through its official website and
application. Passengers can retrieve bookings, confirm flight details, select
seats, and download boarding passes. Digital boarding passes are accepted at
many airports, allowing passengers without checked baggage to proceed directly
to security checkpoints.
Self-Service Kiosks
Self-service kiosks are available at selected airports within IndiGo’s network.
These kiosks allow passengers to complete check-in, print boarding passes, and
in certain locations print baggage tags. The system supports faster processing
and reduces waiting time.
Airport Counter Check-in
Airport counters are available for document verification, baggage acceptance,
and issuance of boarding passes. Passengers must present valid identification
and travel documents. Check-in counters close according to airline timelines,
and late processing is not permitted.
Special Assistance
Passengers requiring special assistance must approach designated counters for
coordination. Services include wheelchair assistance, support for passengers
with medical needs, and arrangements for unaccompanied minors. Advance
notification is required for specific assistance services to ensure proper
handling.
Shall you need further information, please contact IndiGo Customer Support in India as indicated
below.
| Head Office (HQ) | Tel | |
|---|---|---|
|
Level 1, Tower C Global Business Park Mehrauli-Gurgaon Road Gurgaon 122 002 Haryana, India |
+91
0124 497 38 38 +91 0124 617 38 38 |
marketing@go.in |
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