IndiGo Lost and Found

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Passengers traveling with IndiGo who misplace personal belongings can receive assistance to recover them. Lost items may occur onboard the aircraft or within airport facilities, and passengers are advised to report missing property promptly to ensure proper handling and improve the likelihood of recovery.

Items Left on Board the Aircraft

Items left onboard IndiGo aircraft are collected by cabin crew and transferred to ground staff after each flight. These items are logged and stored in designated facilities for tracking and recovery.

Items Lost at the Airport

Items lost within airport premises are handled by airport authorities. Passengers must report such items directly to the airport’s lost property office for further assistance.

Baggage-Related Lost Property

Baggage issues are managed through IndiGo baggage service counters. Passengers must file a report with baggage tag details, allowing the airline to initiate tracing procedures through its system.

Reporting a Lost Item

Passengers must submit reports through official IndiGo channels or at airport counters. Reports must include flight information, item descriptions, and contact details.

Recovery and Collection

Recovered items are stored securely and released after verification of ownership. Collection is arranged at designated locations or through delivery services where available.

Passenger Advice

Passengers must retain baggage claim tags and verify all belongings before leaving the aircraft or airport premises.

Shall you need further information, please contact IndiGo Customer Support in India as indicated below.

Head Office (HQ)	Tel	Email
Level 1, Tower C Global Business Park Mehrauli-Gurgaon Road Gurgaon 122 002 Haryana, India	+91 0124 497 38 38 +91 0124 617 38 38	marketing@go.in

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