Japan Airlines Ticketing Offices

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Japan Airlines Co., Ltd. (JAL) (日本航空株式会社 Nihon Kōkū Kabushiki-gaisha), commonly referred to as Nikkō (日航), is an international airline and the flag carrier of Japan. Its headquarters are situated in Shinagawa, Tokyo, Japan.

As of March 2025, the JAL Group operates both scheduled and non-scheduled international and domestic passenger and cargo services, covering 220 destinations in 35 countries worldwide, including codeshare flights. The group’s fleet consists of 227 aircraft.

Ticketing Offices (International)
• Amsterdam • Auckland • Bangkok • Barcelona • Beijing • Bengaluru • Brisbane • Brussels • Buenos Aires • Chennai • Colombo • Copenhagen • Dalian • Dhaka • Dubai • Dublin • Frankfurt • Gold Coast • Guam • Guangzhou	• Hanoi • Helsinki • Ho Chi Minh City • Hong Kong • Honolulu • Jakarta • Kuala Lumpur • Lisbon • London • Los Angeles • Madrid • Manila • Melbourne • Mexico City • Milan • Moscow • Mumbai • New York • New York • Oslo	• Paris • Perth • Phnom Penh • Rome • San Francisco • São Paulo • Seoul • Shanghai • Singapore • Stockholm • Sydney • Tianjin • Toronto • Vancouver • Vienna • Vientiane • Wellington • Yangon • Zurich

If your inquiry cannot be resolved by your local agent, please get in touch with Japan Airlines Customer Service in Tokyo using the contact details provided.

Head Office (HQ)	Tel	Office Hours
Japan Airlines 4-11, Higashi Shinagawa 2-Chrome, Shinagawa-ku Tokyo, 140-8605 Japan	0570-025-121 (within Japan) +81 3 6733 3062 (from Overseas)	7:00 am - 8:00 pm daily (Japan Time, GMT+9)

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