La Compagnie Lost and Found

AirlinesOffice.com  »  Major Airlines  »  La Compagnie  »  Lost and Found

Passengers travelling with La Compagnie who lose personal belongings can request assistance to recover their items. Lost property may occur on board the aircraft or within airport facilities, and reports must be submitted promptly to support identification and handling.

Reporting Lost Items

Passengers must notify La Compagnie or the airport’s lost property office at the arrival airport if items are misplaced during travel. Reports must include flight details, date of travel, and a clear description of the missing item.

Onboard Items

Items left on board are collected by the airline’s ground handling agents after arrival. Passengers must provide their seat number and relevant flight information when submitting a report to assist with item identification.

Checked Baggage Issues

For delayed, lost, or damaged checked baggage, passengers must report the issue at the airline’s baggage service counter immediately upon arrival. A Property Irregularity Report (PIR) is issued with a reference number for tracking and claims processing. This document must be retained until the case is resolved.

Item Collection

Recovered items are returned through the airport’s handling agent or designated collection point. Passengers must present valid identification and any reference documentation, including the PIR if applicable. Unclaimed items may be transferred to the airport’s lost property office or the handling agent’s storage facility, and collection arrangements must be coordinated directly.

Shall you need further information, please reach out to La Compagnie Contact Center in France using the following information:

Head Office (HQ)	Tel	Email
29 Villa Baudran Arcueil Île-de-France 94110 France	+33 9 88 29 01 35	info@lacompagnie.com

undo...back