Lion Air Check-in Information
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Passengers traveling with Lion Air can complete check-in through online
platforms, airport self-service kiosks, or staffed airport counters. These
options enable travelers to obtain boarding passes and complete all necessary
pre-departure procedures before proceeding to security screening and boarding.
Online / Mobile Check-in
Lion Air supports online check-in through its website for selected routes.
Passengers can confirm booking details and obtain boarding passes before
arriving at the airport.
Self-Service Kiosks
Self-service kiosks are available at selected Indonesian airports. These kiosks
allow passengers to print boarding passes and complete basic check-in steps.
Airport Counter Check-in
Airport counters handle check-in for both domestic and international flights.
Staff issue boarding passes, verify documents, and process checked baggage.
Special Assistance
Passengers requiring special support, including those with reduced mobility or
medical conditions, can request assistance at the airport. Staff provide
guidance during check-in and boarding.
Shall you need further information, please contact Lion Air
Call Center in Jakarta as stated below.
| Head Office (HQ) | Contact | |
|---|---|---|
| Lion Air Lion Air Tower 7 Gajah Mada Jakarta 10130 Indonesia |
+62 80 4177 8899 +62 21 6379 8000 (Call Center) +65 6339 1922 (Singapore) +60 03 7841 5333 (Malaysia) |
customercare@lionair.co.id |
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