Lufthansa Check-in Information

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Passengers traveling with Lufthansa can complete check-in via online services, airport self-service kiosks, or staffed airport counters. These options allow travelers to obtain boarding passes and complete all necessary pre-departure procedures before proceeding to security screening and boarding.

Online / Mobile Check-in

Lufthansa provides online and mobile check-in starting 23 hours before departure. Passengers can select seats, add services, and access digital boarding passes through the airline’s platforms.

Self-Service Kiosks

Self-service kiosks are widely available across Lufthansa’s global network. These kiosks allow passengers to check in, print boarding passes, and tag baggage efficiently.

Airport Counter Check-in

Airport counters handle check-in services including document verification, baggage processing, and ticketing assistance. Dedicated counters are available for premium and business travelers.

Special Assistance

Passengers with disabilities, medical conditions, or other special requirements can request assistance in advance or at the airport. Lufthansa staff provide coordinated support throughout the check-in and boarding process.

Shall you need further information, please contact the Lufthansa Service Center in Germany as stated below.

Head Office (HQ) Tel Email
Lufthansa Aviation Centre
60546 Terminal 1 Abflughalle A
Frankfurt, Germany
+49 69 86 799 799 customer.relations@lufthansa.com


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