Myanmar Airways Lost and Found

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Myanmar Airways International provides assistance for passengers who have lost or misplaced personal belongings during travel. Items may be left on board aircraft or within airport facilities. Reports can be made through the airline or the relevant airport authority.

Items Left on Board the Aircraft

Passengers must report items left on board by contacting Myanmar Airways International and providing flight details, seat number, and a description of the item. The airline will assist in locating the item.

Items Lost at the Airport

Items lost within airport terminals, including departure gates, lounges, security screening areas, and baggage claim, are handled by the respective airport’s lost property office. Passengers must contact the airport authority directly.

Baggage-Related Lost Property

Passengers must report missing or delayed checked baggage at the Myanmar Airways International baggage service counter immediately upon arrival. A Property Irregularity Report (PIR) is issued to initiate the tracing process.

Reporting a Lost Item

Passengers must provide the following information:

• Passenger name and contact information
• Flight number and travel date
• Departure and arrival airports
• Description of the item
• Seat number, if applicable

Recovery and Collection

Passengers are notified when items are located. Valid identification is required for collection or delivery.

Passenger Advice

Passengers must ensure all personal belongings are collected before leaving the aircraft and remain responsible for their belongings throughout the journey.

Shall you need further information, please reach out to Myanmar Airways Contact Center in Yangon using the following information:

Head Office (HQ)	Tel	Email
International Business Center (IBC) No. 88, 11 Quarter Pyay Road Hlaing Township 11051, Yangon Myanmar	9787 +95 9 880 443 787	ticketing@maiair.aero csc@maiair.aero

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