Myanmar National Airlines Lost and Found

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Passengers who lose personal items during travel with Myanmar National Airlines should report the loss at the arrival airport as soon as possible. Items may be misplaced on board the aircraft or within airport facilities.

Myanmar National Airlines Lost and Found

Reporting Lost Items

Passengers must notify Myanmar National Airlines staff or the airport baggage service counter if an item is lost. Reports should include flight number, date of travel, and a detailed description of the lost item to assist in identification and recovery.

Checked Baggage Issues

For checked baggage that is delayed, damaged, or unaccounted for, passengers must report the issue at the baggage service counter upon arrival. The airline will issue a Property Irregularity Report (PIR) or baggage claim reference number for tracking and follow-up. Passengers should retain this reference until the matter is resolved.

Item Collection

Recovered items may be held by the airline’s ground handling agent or the airport lost-and-found office at the destination. Passengers must contact the appropriate office to determine where the item is held. Identification and, if applicable, the PIR reference number must be presented to collect recovered items.

Shall you need further information, please reach out to Myanmar National Airlines Contact Center in Yangon using the following information: