Nile Air Lost and Found

AirlinesOffice.com » Major Airlines » Nile Air » Lost and Found

Passengers travelling with Nile Air who lose personal belongings can request assistance in locating and recovering their items. Lost property may include items left onboard the aircraft, within airport terminals, or related to checked baggage services.

Reporting Lost Items

Passengers must report lost items to Nile Air or the airport’s ground handling office as soon as possible after arrival. Reports should include passenger details, flight number, travel date, baggage tag information if applicable, and a detailed description of the missing item.

Onboard Items

Items left onboard Nile Air aircraft are handled by the airline’s cabin crew and ground handling teams after each flight. Passengers reporting onboard lost property should provide their seat number and flight details to assist with item identification and recovery.

Checked Baggage Issues

Passengers must report delayed, damaged, or missing checked baggage immediately upon arrival at the airport baggage service counter before leaving the arrivals area. A Property Irregularity Report (PIR) will be issued for baggage tracing and claim processing. The PIR reference number is required for all follow-up enquiries regarding baggage status.

Item Collection

Recovered items are returned through the airport lost and found office or the designated ground handling agent. Passengers collecting recovered property must present valid identification and supporting reference documents, including the PIR reference number for baggage-related cases. Unclaimed items are retained according to airport and airline handling procedures.

Shall you need further information, please reach out to Nile Air Contact Center in Egypt using the following information:

Head Office (HQ)	Tel	Email
Terminal 1 Cairo International Airport Cairo 11776 Egypt	19415 (Local) / +20 2 26968000 (International) +2 010 300 14 444 (WhatsApp) 011 229 00 66 (KSA Local)	csu@nileair.com

...back