Oman Air Lost and Found

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Passengers who misplace personal belongings while traveling with Oman Air must report the loss promptly at the arrival airport. Items may be left on board the aircraft or within airport terminals.

Items Left on Board the Aircraft

Items left on Oman Air aircraft are retrieved by cabin crew and logged into the airline’s handling system. These items are forwarded to the relevant station office for processing.

Items Lost at the Airport

Items misplaced within airport facilities, including Muscat International Airport, fall under the responsibility of airport Lost and Found services. Passengers must contact the airport authority for such cases.

Baggage-Related Lost Property

Passengers who experience delayed or missing baggage must file a report at the baggage services desk. A Property Irregularity Report (PIR) is generated to initiate tracing via international baggage tracking systems.

Reporting a Lost Item

Detailed reports including flight information, contact details, and item description are required. Documentation such as baggage tags must be presented for verification.

Recovery and Collection

Recovered items are stored at designated offices. Collection requires identification and relevant reference numbers. Delivery options may be arranged where available.

Passenger Advice

Passengers should retain baggage receipts and verify belongings before leaving the aircraft or terminal. Accurate reporting supports efficient handling.

Shall you need further information, please contact Oman Air in Muscat using the information provided below.

Head Office (HQ)	Contact	Email
Oman Air P.O. Box 58, P.C.111 Muscat International Airport Muscat, Oman	02 453 1111 (local) +968 2 453 1111 (overseas, 7x24, English & Arabic)	webbooking@omanair.com

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