Pegasus Airlines Lost and Found

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Passengers who lose personal belongings while traveling with Pegasus Airlines must report the loss immediately upon arrival at the airport. Items may be left on board the aircraft or within airport facilities.

Items Left on Board the Aircraft

Items left on Pegasus Airlines aircraft are collected by cleaning teams and reported to the airline’s ground services. These items are logged and stored at the arrival station.

Items Lost at the Airport

Items misplaced in airport terminals, including at Sabiha Gökçen International Airport, are handled by airport Lost and Found offices. Passengers must contact the airport authority for assistance.

Baggage-Related Lost Property

Passengers who do not receive checked baggage must report the issue at the baggage services desk. A Property Irregularity Report (PIR) is issued to enable tracking within the airline’s system.

Reporting a Lost Item

Passengers must provide booking details, baggage tag numbers, and item descriptions when filing a report. Supporting documents are required for verification.

Recovery and Collection

Recovered items are stored at designated service points. Collection requires presentation of identification and report reference details.

Passenger Advice

Passengers should retain baggage tags and verify belongings before leaving the airport. Prompt reporting supports efficient recovery procedures.

Shall you need further information, please contact Pegasus Airlines Call Centre in Istanbul as stated below.

Head Office (HQ)	Tel	Email
Pegasus Airlines Pendik 34912 Istanbul Turkey	0888 228 12 12	info@flypgs.com

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