Philippine Airlines Lost and Found
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Philippine Airlines provides assistance for lost or misplaced personal
belongings during travel. Items may be left on board aircraft or within airport
facilities. Reports can be made through airline customer service or airport lost
property offices.
Items Left on Board the Aircraft
Passengers must report items left on board by providing flight number, travel
date, seat number, and item description through official airline channels.
Items Lost at the Airport
Lost items within airport premises are handled by the airport’s lost property
office, including items left in lounges, gates, security areas, and baggage
claim.
Baggage-Related Lost Property
Passengers must report missing checked baggage at the airline’s baggage service
counter. A Property Irregularity Report (PIR) is issued to initiate tracing.
Reporting a Lost Item
Passengers must provide:
• Passenger name and contact information
• Flight details and travel date
• Departure and arrival airports
• Description of the item
• Seat number if applicable
Recovery and Collection
Passengers are contacted if items are found. Identification is required for
collection or delivery.
Passenger Advice
Passengers must check all areas before leaving and keep personal belongings
under supervision during travel.
Shall you need further information, please
contact the Philippine Airlines Hotline using the details provided below.
| Head Office (HQ) | Contact | Website |
|---|---|---|
| Philippine Airlines PNB Financial Center CCP Complex, Macapagal Avenue Pasay City, Philippines |
+63 2 8855 8888 1 800 435 9725 (USA/Canada) |
www.philippineairlines.com |
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