Philippine Airlines Lost and Found

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Philippine Airlines provides assistance for lost or misplaced personal belongings during travel. Items may be left on board aircraft or within airport facilities. Reports can be made through airline customer service or airport lost property offices.

Items Left on Board the Aircraft

Passengers must report items left on board by providing flight number, travel date, seat number, and item description through official airline channels.

Items Lost at the Airport

Lost items within airport premises are handled by the airport’s lost property office, including items left in lounges, gates, security areas, and baggage claim.

Baggage-Related Lost Property

Passengers must report missing checked baggage at the airline’s baggage service counter. A Property Irregularity Report (PIR) is issued to initiate tracing.

Reporting a Lost Item

Passengers must provide:

• Passenger name and contact information
• Flight details and travel date
• Departure and arrival airports
• Description of the item
• Seat number if applicable

Recovery and Collection

Passengers are contacted if items are found. Identification is required for collection or delivery.

Passenger Advice

Passengers must check all areas before leaving and keep personal belongings under supervision during travel.

Shall you need further information, please contact the Philippine Airlines Hotline using the details provided below.

Head Office (HQ) Contact Website
Philippine Airlines
PNB Financial Center
CCP Complex, Macapagal Avenue
Pasay City, Philippines
+63 2 8855 8888
1 800 435 9725 (USA/Canada)
www.philippineairlines.com


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