Royal Brunei Airlines Check-in Information
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Passengers traveling with Royal Brunei Airlines can complete the check-in
process using online platforms, self-service kiosks at the airport, or staffed
check-in counters. These options allow travelers to obtain their boarding passes
and finalize all required pre-departure procedures before proceeding to security
screening and boarding gates.
Online / Mobile Check-in
Royal Brunei Airlines provides online check-in through its official website and
mobile platform. The service opens 48 hours before departure and closes several
hours prior to flight time, depending on the route. Passengers can confirm
travel details, select seats, and obtain a digital boarding pass for use at the
airport.
Self-Service Kiosks
Self-service kiosks are available at selected departure airports. These kiosks
allow passengers to print boarding passes and baggage tags. Travelers with
checked baggage can proceed to designated bag drop counters after completing the
kiosk process.
Airport Counter Check-in
Airport check-in counters are available for all passengers who require in-person
assistance. Counters open several hours before departure and close in accordance
with airport and route requirements. Passengers must present valid travel
documents, including passports and visas where applicable. Baggage is accepted
and tagged at the counter.
Special Assistance
Passengers requiring special assistance, including mobility support, medical
clearance, or traveling with infants, must complete check-in at the airport
counter. Airline staff provide support for documentation verification and
service coordination to ensure compliance with travel requirements.
Shall you need further information, please contact Royal Brunei Airlines Call Centre in
Brunei using the information provided below.
| Head Office (HQ) | Tel Number | |
|---|---|---|
| Royal Brunei Airlines RBA Plaza, Jalan Sultan Bandar Seri Begawan BS8811 Brunei Darussalam |
+673 221 2222 |
brunei.callcentre@rba.com.bn |
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