Scandinavian Airlines Lost and Found
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Scandinavian Airlines provides assistance for passengers who have misplaced
belongings during their trip. Items may be found within the aircraft, throughout
airport terminals, or at check-in counters. Reports can be made via airline
customer support or through the airport’s lost property services.
Items Left on Board the Aircraft
Items found onboard are collected by cabin crew and transferred to ground
services after arrival. These items are logged and stored by the handling team.
Items Lost at the Airport
Lost items within airport terminals are managed by airport authorities.
Passengers must contact the airport lost property office for assistance.
Baggage-Related Lost Property
Baggage irregularities are handled at the airport baggage service desk. A
Property Irregularity Report (PIR) is created to track delayed or missing
baggage through the airline’s system.
Reporting a Lost Item
Passengers must submit a report at the airport or through the airline’s
designated channels. Required details include flight information and a
description of the item.
Recovery and Collection
Recovered items are stored until claimed. Passengers are notified upon
identification. Collection requires proof of ownership and identification
documents.
Passenger Advice
Passengers must retain travel and baggage documentation. Valuable items must be
carried in hand luggage. Immediate reporting ensures proper tracking and
handling.
Shall you need further information, please contact SAS in
Stockholm directly using the information provided below.
| Head Office (HQ) | Tel Number | |
|---|---|---|
| Scandinavian Airlines Frösundaviks allé 1 169 70 Solna Sweden |
+46 8 797 3010 | info@sas.se |
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