Saudia Check-in Information

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Passengers traveling with Saudia can complete check-in through its online and mobile platforms, airport self-service kiosks, or staffed check-in counters. These options enable travelers to obtain boarding passes and complete all required pre-departure procedures before proceeding to security screening and boarding gates.

Online / Mobile Check-in

Saudia offers online and mobile check-in through its digital platforms. The service opens 48 hours before departure and closes prior to flight time. Passengers can select seats, confirm personal details, and receive boarding passes electronically.

Self-Service Kiosks

Self-service kiosks are available at selected airports. These kiosks enable passengers to check in, print boarding passes, and issue baggage tags. Baggage can then be dropped at designated counters.

Airport Counter Check-in

Airport counters are available for all passengers, including those requiring document verification. Check-in counters open several hours before departure and close according to airport procedures. Staff handle boarding pass issuance and baggage acceptance.

Special Assistance

Passengers requiring special services, including medical cases, families with infants, or passengers with reduced mobility, must check in at airport counters. Staff provide assistance and ensure all travel requirements are met before boarding.

Shall you need further information, please contact Saudia Call Centre in Jeddah using the information provided below.

Head Office (HQ) Contact Email
Saudia
Al Khalidiyyah
Jeddah 23421
Saudi Arabia
+966 9200 222 22 (Reservation)
+966 2 686 4300 (Airport Services)
800-118-0000 (Toll-free)
customerrelations@saudiairlines.com.sa


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