Scoot Check-in Information

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Passengers flying with Scoot can check in using the airline’s online platforms, airport self-service kiosks, or dedicated check-in counters. These options allow travelers to secure their boarding passes and complete all necessary pre-departure steps before proceeding to security screening and boarding.

Online / Mobile Check-in

Scoot provides online and mobile check-in through its website and mobile application. The service opens 48 hours before departure and closes several hours before flight time. Passengers can select seats and obtain digital boarding passes.

Self-Service Kiosks

Self-service kiosks are available at selected airports within Scoot’s network. These kiosks allow passengers to print boarding passes and baggage tags. After completion, baggage can be deposited at bag drop counters.

Airport Counter Check-in

Airport counters are available for passengers who require document verification or additional services. Counters open several hours before departure and close based on operational requirements. Staff process check-in and accept checked baggage.

Special Assistance

Passengers requiring special assistance must check in at the airport. Requests such as mobility support or traveling with infants are handled by airline staff, who verify documentation and coordinate required services.

Shall you need further information, please contact Scoot's 24-hour Customer Service using the information provided below:

Head Office (HQ)	Tel / Email	Open
c/o Charles Taylor Aviation 140 Cecil Street #15-00 PIL Building Singapore 069540	+65 3138 4047	24x7

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