Southwest Airlines Lost and Found

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Passengers who misplace items or encounter baggage-related concerns while traveling with Southwest Airlines can file a report through the airline or the airport Lost and Found services.

Southwest Airlines Lost and Found

Reporting Lost Items

Passengers must submit reports for lost property through Southwest Airlines’ Lost and Found channels or notify airport personnel at the arrival location. Reports must include the flight number, date of travel, and a clear description of the item to support identification and tracking procedures.

Onboard Items

Items left on board Southwest Airlines aircraft are collected during post-flight inspections conducted by cabin crew and cleaning teams. Providing the boarding position, flight details, and item characteristics supports the search and identification process.

Checked Baggage Issues

Passengers must report delayed, missing, or damaged baggage at the airline’s baggage service office immediately upon arrival. A report is created with a reference number for tracking and claims. Passengers must retain this reference until the case is resolved.

Item Collection

Recovered items are returned at designated airport facilities or through delivery arrangements coordinated by Southwest Airlines. Passengers must present valid identification and any issued reference number to complete the collection process.

Shall you need further information, please contact Southwest Airlines HQ Customer Service Hotline using the information provided below: