SriLankan Airlines Check-in Information

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Passengers flying with SriLankan Airlines can complete check-in through online channels, airport kiosks, or check-in counters managed by airline staff. These options facilitate the issuance of boarding passes and completion of departure procedures before access to security screening and boarding gates.

SriLankan Airlines Check-in Information

Online / Mobile Check-in

SriLankan Airlines provides online and mobile check-in facilities through its official website and mobile application. Check-in opens 48 hours prior to departure and remains available until a few hours before flight time, depending on the route. Passengers can select seats, confirm travel details, and generate boarding passes for digital or printed use.

Self-Service Kiosks

Self-service kiosks are available at Bandaranaike International Airport and selected international locations. Passengers can complete check-in, print boarding passes, and proceed to baggage drop counters if required.

Airport Counter Check-in

Airport check-in counters are open for passengers requiring full service. Staff verify travel documents, issue boarding passes, and process checked baggage. Passengers must comply with published check-in and boarding deadlines.

Special Assistance

Passengers requiring assistance, including those with medical conditions, reduced mobility, or special travel needs, must check in at designated counters. Airline staff coordinate services and ensure proper handling throughout the departure process.

Shall you need further information, please contact the SriLankan Airlines Contact Centre in Colombo using the details provided below.