Thai Lion Air Lost and Found

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Thai Lion Air provides assistance to travelers who misplace belongings during their trip. Items may be retrieved from the aircraft, various terminal locations, or check-in areas. Reports can be made through airline service staff or airport Lost and Found services.

Items Left on Board the Aircraft

Passengers who misplace items on board Thai Lion Air flights must report the loss through the airline’s ground staff at the arrival airport. Retrieved items are recorded and stored by the airline’s handling team.

Items Lost at the Airport

Items left within terminal areas are managed by airport Lost and Found services. Thai Lion Air coordinates with airport personnel when inquiries are submitted by passengers.

Baggage-Related Lost Property

Passengers must report delayed or missing baggage at the baggage service counter before exiting the airport. A Property Irregularity Report (PIR) is issued, allowing the airline to track the baggage through its system.

Reporting a Lost Item

Passengers can report lost belongings at airport counters or through official airline channels. Accurate flight details and item descriptions are required for verification.

Recovery and Collection

Recovered items can be collected at the airport or delivered upon request. Identification must be presented, and additional charges may apply for delivery arrangements.

Passenger Advice

Passengers must label baggage clearly and retain claim tags. Immediate reporting ensures proper tracking and documentation of lost items.

Shall you need further information, please contact the Thai Lion Air Call Center in Bangkok, as indicated below.

Head Office (HQ)	Contact	Email
Thai Lion Air 89/46 Vibhavadi Rangsit Road Sanambin Sub-District Don Mueang District Bangkok 10210 Thailand	+66 2 529 9999	info@lionairthai.com

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