Trigana Air Lost and Found

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Trigana Air supports passengers in locating items left behind during travel. Belongings may be found on board the aircraft, around airport facilities, or at check-in points. Reports must be made through airline staff or the airport’s designated lost property office.

Items Left on Board the Aircraft

Passengers who leave items on board Trigana Air aircraft must report the loss directly at the arrival airport. Cabin checks are conducted after each flight, and recovered items are handed to ground personnel.

Items Lost at the Airport

Items misplaced in airport facilities are handled by airport authorities. Trigana Air staff provide guidance on contacting the relevant Lost and Found office.

Baggage-Related Lost Property

Passengers must report missing or damaged baggage at the airport service desk before leaving the terminal. A report is filed to initiate tracking and resolution procedures.

Reporting a Lost Item

Reports must be submitted in person at the airport or through airline representatives. Passengers must provide flight information and a detailed description of the missing item.

Recovery and Collection

Recovered items are stored at airport facilities. Collection requires valid identification and confirmation of ownership before release.

Passenger Advice

Passengers must secure personal belongings and verify all items before departure from the aircraft or terminal. Immediate reporting supports recovery efforts.

Shall you need further information, please reach out to Trigana Air using the information provided below.

Head Office (HQ)	Contact	Email
Trigana Air Komplek Puri Sentra Niaga Jl. Wiraloka Blok D 68-69-70 Kalimalang Jakarta 13620 Indonesia	+62 21 8661 3207 (call center)	callcenter@trigana-air.com

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