Vueling Lost and Found

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Passengers traveling with Vueling who lose personal possessions are able to request assistance for retrieval. Lost items may be located either on the aircraft or throughout airport facilities, and passengers must report the incident without delay.

Items Left on Board the Aircraft

Items forgotten on Vueling flights are collected after landing and transferred to ground handling services. These items are recorded and stored at the airport where the aircraft arrives.

Items Lost at the Airport

Articles misplaced in airport facilities, including security checkpoints and waiting areas, are managed by airport authorities. Passengers must contact the airport’s lost property office directly.

Baggage-Related Lost Property

Passengers experiencing baggage issues must report them at the designated baggage desk upon arrival. A report is created to track missing items and coordinate recovery efforts.

Reporting a Lost Item

Passengers can report lost items through Vueling’s online forms or customer service support. Accurate descriptions and travel details are required for identification and tracking.

Recovery and Collection

Recovered belongings are stored by the airport or service provider. Passengers receive notification and can arrange collection or shipment, depending on availability and applicable procedures.

Passenger Advice

Passengers are advised to keep essential items in carry-on baggage and verify their belongings before leaving the aircraft or airport premises.

Shall you need further information, please contact Vueling Customer Services (24/7) in Barcelona directly using the information provided below.

Head Office (HQ)	Tel Number	Email
Vueling Airlines S.A. Viladecans Business Park Edif. Brasil Carrer de Catalunya, 83 08840 Viladecans (Barcelona) Spain	+34 93 151 8158 (Overseas) 900 64 5000 (Local)	contactus@vueling.com

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