WestJet Check-in Information

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WestJet passengers are required to check in before departure so they can receive their boarding pass and move forward through security and the boarding process.

Online / Mobile Check-in

WestJet enables passengers to check in online or through its mobile app starting 24 hours before departure. Travelers can confirm flight details, select seats, add travel extras, and obtain digital or printable boarding passes for convenience.

Self-Service Kiosks

Self-service kiosks are located at major airports within WestJet’s network. These kiosks allow passengers to check in, print boarding passes, and tag baggage. The system is designed to improve efficiency and reduce queue times at the airport.

Airport Counter Check-in

Airport counters are available for passengers who require additional services or have complex travel needs. Staff provide assistance with check-in, document validation, and baggage processing. Counter closing times are enforced based on flight schedules.

Special Assistance

WestJet offers comprehensive assistance for passengers with specific requirements, including mobility support, medical needs, and unaccompanied minor services. Requests for assistance can be made in advance, with dedicated airport staff available to provide support.

Shall you need further information, please contact WestJet Toll-Free using the information provided below:

Head Office (HQ) Tel Number Open
WestJet
 21 Aerial Place North East
Calgary, Alberta, T2E 8X7
Canada
+1 888 937 85 38 / (1-888-WESTJET) 24x7


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