WestJet Lost and Found

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WestJet passengers who have misplaced personal belongings can obtain help in recovering their items. Losses may occur on board the aircraft or within airport terminals, and passengers are required to report missing property as soon as possible.

Items Left on Board the Aircraft

Belongings left on WestJet aircraft are retrieved during post-flight inspections and handed over to airport ground staff. Items are logged and stored at the arrival airport for further processing.

Items Lost at the Airport

Items lost within terminal buildings, including check-in areas and gates, are handled by airport authorities. WestJet directs passengers to the appropriate airport lost property department.

Baggage-Related Lost Property

Passengers must report delayed or missing baggage at the baggage services office immediately after arrival. A report is issued to facilitate tracking and communication regarding the baggage status.

Reporting a Lost Item

Lost property claims can be submitted online or through WestJet’s customer service team. Required information includes flight details, item description, and contact information.

Recovery and Collection

Located items are stored at designated facilities. Passengers are contacted with collection instructions or delivery options, depending on location and service availability.

Passenger Advice

Passengers are advised to secure valuables in carry-on baggage and ensure all personal items are collected before leaving the aircraft or terminal.

Shall you need further information, please contact WestJet Toll-Free using the information provided below:

Head Office (HQ)	Tel Number	Open
WestJet 21 Aerial Place North East Calgary, Alberta, T2E 8X7 Canada	+1 888 937 85 38 / (1-888-WESTJET)	24x7

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