Wizz Air Lost and Found

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Passengers flying with Wizz Air who lose personal items can receive support in the recovery process. Belongings may be left on the aircraft or within airport areas, and immediate reporting is necessary to assist with identification and retrieval.

Items Left on Board the Aircraft

Items left on Wizz Air flights are collected by cleaning crews and ground personnel after arrival. These items are transferred to the airport’s lost property office for registration and storage.

Items Lost at the Airport

Lost items within airport premises are handled exclusively by airport authorities. Passengers must contact the airport’s lost and found office for assistance with such items.

Baggage-Related Lost Property

Passengers must report baggage issues at the airport before departure from the terminal. A Property Irregularity Report (PIR) is generated to initiate tracking and resolution procedures.

Reporting a Lost Item

Lost item reports can be submitted through Wizz Air’s customer support platform. Passengers must provide detailed descriptions, travel information, and contact details for identification purposes.

Recovery and Collection

Recovered items are stored at the airport or designated facilities. Passengers are informed when items are found and can arrange collection or delivery, subject to local policies and fees.

Passenger Advice

Passengers are encouraged to keep personal belongings secure, label luggage clearly, and confirm all items are accounted for before leaving the aircraft or airport area.

Shall you need further information, please contact the Wizz Air Call Centre in Hungary as indicated below.

Head Office (HQ)	Tel Number	Email
Wizz Air Laurus Offices Kőér street 2/A Building B, H-1103 Budapest, Hungary	+36 1 777 9300 690 900 555 (Hungary Only)	info@wizzair.com

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