Shanghai Hongqiao International Airport

Shanghai Hongqiao International Airport (上海虹桥国际机场, SHA) is a major domestic and regional aviation hub in Shanghai, China, located in the city’s western suburbs, about 13 km from downtown.

Shanghai Hongqiao International Airport (Photo by Shimin, Wikipedia)

Facilities

Hongqiao International Airport has two main terminals (T1 and T2) catering to both domestic and limited international flights. Facilities include check-in counters, immigration and customs (for international/regional flights), baggage services, lounges, retail shops, restaurants, currency exchange, ATMs, business centres, and luggage storage. The airport also offers VIP lounges in both terminals for premium passengers.

Passengers can access a range of amenities such as charging stations, rest zones, and accessible services for travellers with reduced mobility, making for a comfortable airport experience.

Airlines

SHA one of China’s most important airports, handling mainly domestic flights and some international/regional services, and serves as a key gateway for travelers within China and nearby countries. The airport supports multiple airlines, including China Eastern Airlines, Shanghai Airlines, Juneyao Air, Spring Airlines, and other domestic and international carriers.

Transportation

Hongqiao Airport is extremely well-connected by public transport:

• Shanghai Metro: Line 2 serves Hongqiao 1st and 2nd Terminal Stations, linking the airport with downtown Shanghai and other major transit hubs.

• Commuter Rail: Shanghai’s regional rail lines connect the airport area with broader urban and suburban networks, facilitating fast travel to city and regional destinations.

• Airport Shuttles, Taxis and Buses: Frequent shuttle buses, taxis, ride services, and airport buses operate to central Shanghai, surrounding districts, and nearby transport interchanges (e.g., Hongqiao Railway Station).

Contact Information

Address: Shanghai Hongqiao International Airport, 2550 Hongqiao Road, Changning District, Shanghai, China

Phone (Customer Service / Call Centre): +86 21 96990 (unified hotline)

Lost & Found / Luggage Services: T1: +86 21 22344553; T2: +86 21 22381086

Complaint Line: +86 21 32531090

Email (Feedback/Service): sha-service@shairport.com

Website: https://www.shanghaiairport.com