Aeroflot Astana Office
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Aeroflot Ticketing Offices » Astana Office
Aeroflot, established in 1923, serves as Russia's national carrier, with Sheremetyevo International Airport in Moscow (SVO) as its primary hub. As of early 2026, Aeroflot operates flights to around 90-100 destinations, primarily within Russia and to selected international cities in Asia, the Middle East, and neighboring regions, including Kazakhstan.
Contact Aeroflot
Aeroflot offers non-stop flights departing from Sheremetyevo International Airport in Moscow to Astana International Airport in Astana. To get the latest flight schedules and information, it's recommended to visit Aeroflot's official website or reach out to their customer service.
| Aeroflot Astana Contact Information |
|---|
Astana City Office Office No. 409 4th Floor, Business Center "Alatau Grand" 28V Timiryazev Street Astana 050040 Kazakhstan Tel: +7 7273 121931 / 42 Email: alasales@aeroflot.ru Working Hours Monday Thursday: 9:00 am 6:00 pm sale of air tickets, reception of passengers: 9:00 am 5:00 pm Break: 1:00 pm 1:30 pm Friday: 9:00 am 3:30 pm sale of air tickets, acceptance of passengers until 3:00 pm Closed on Weekend The office does not work on holidays approved by the government of the Republic of Kazakhstan. Agent office in the Airport "TRANSAVIA SERVICE" Passenger Terminal Astana International Airport 050039 Kazakhstan Tel: +7 727 315 5535 / 3366 Fax: +7 727 315 5535 Email: reception@transavia.kz Working Hours: 24/7 City Office of Transavia No. 5 Microdistrict "Keremt" 050013 Kazakhstan Tel: +7 727 315 5535 / 3366 Fax: +7 727 315 5535 Email: reception@transavia.kz Working Hours: 24/7 Airport Name: Astana International Airport |
Customer inquiries handled by Aeroflot Astana Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Group Booking
- Aeroflot Duty Free
- Promotional Fares
- Animals and Pets
- Aeroflot Lounge
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Aeroflot Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Aeroflot Codeshare
- Aeroflot Bonus Rewards
- Aeroflot Bonus Membership
If you're unable to obtain the information from a local agent, please reach out to the Aeroflot Call Centre in Moscow using the contact details provided below.
| Head Office (HQ) | Tel Number | |
|---|---|---|
| Aeroflot 37 Arbat Street Moscow, 119002 Russia |
8 800 444 5555 (Russia Only) +7 495 223 5555 (International) |
info@aeroflot.ru |
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