Aeroflot Baku Office
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Aeroflot Ticketing Offices » Baku Office
Aeroflot, established in 1923, serves as Russia's national carrier, with Sheremetyevo International Airport in Moscow (SVO) as its primary hub. As of early 2026, Aeroflot operates flights to around 90-100 destinations, primarily within Russia and to selected international cities in Asia, the Middle East, and neighboring regions, including Azerbaijan.
Contact Aeroflot
Aeroflot offers non-stop flights departing from Sheremetyevo International Airport in Moscow to Heydar Aliyev International Airport in Baku. To get the latest flight schedules and information, it's recommended to visit Aeroflot's official website or reach out to their customer service.
| Aeroflot Baku Contact Information |
|---|
Baku Airport Office Heydar Aliyev International Airport Terminal No. 1 Baku Azerbaijan Tel: +994 12 497 26 00 Email: bakapsu@aeroflot.ru Working Hours Monday Sunday: 10:00 am - 6:00 pm / 12:00 am - 7:00 am (In the days and during the flights) Break: 12:00 pm - 1:00 pm Baku City Office 5 Zeynalabdiev St. Baku AZ1010 Azerbaijan Tel: +994 12 498 11 67 / 68 Email: baktosu@aeroflot.ru Working Hours Monday Friday: 9:00 am – 6:00 pm Break: 2:00 pm – 3:00 pm Closed on Weekend Airport Name: Heydar Aliyev International Airport |
Customer inquiries handled by Aeroflot Baku Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Group Booking
- Aeroflot Duty Free
- Promotional Fares
- Animals and Pets
- Aeroflot Lounge
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Aeroflot Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Aeroflot Codeshare
- Aeroflot Bonus Rewards
- Aeroflot Bonus Membership
If you're unable to obtain the information from a local agent, please reach out to the Aeroflot Call Centre in Moscow using the contact details provided below.
| Head Office (HQ) | Tel Number | |
|---|---|---|
| Aeroflot 37 Arbat Street Moscow, 119002 Russia |
8 800 444 5555 (Russia Only) +7 495 223 5555 (International) |
info@aeroflot.ru |
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