Aeroflot Hong Kong Office

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Aeroflot, established in 1923, serves as Russia's national carrier, with Sheremetyevo International Airport in Moscow (SVO) as its primary hub. As of early 2026, Aeroflot operates flights to around 90-100 destinations, primarily within Russia and to selected international cities in Asia, the Middle East, and neighboring regions, including China.

Aeroflot

Contact Aeroflot

Aeroflot offers non-stop flights departing from Sheremetyevo International Airport in Moscow to Hong Kong International Airport in Hong Kong. To get the latest flight schedules and information, it's recommended to visit Aeroflot's official website or reach out to their customer service.

Aeroflot Hong Kong Contact Information

Hong Kong Airport Office

Hong Kong International Airport
Passenger Terminal
Office 6S005
1 Cheong Hong Road
Lantau
Hong Kong

Tel: +852 2769 8122

Email: hkgapsu@aeroflot.ru

Working Hours

Monday - Sunday: 2:00 pm - 4:00 pm

Purchase, exchange and return of tickets, as well as payment for excess baggage at the airport are available daily at the airline's office at the airport in accordance with the work schedule local time: Monday Thursday: 9:00 am 6:00 pm 1:00 pm 2:00 pm lunch; Friday: 9:00 am 3:30 pm 1:00 pm 2:00 pm lunch.

For booking questions, please call: +852 2537 2611 or email: hkgsures@aeroflot.ru

Airport Name: Hong Kong International Airport


Customer inquiries handled by Aeroflot Hong Kong Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Group Booking
  • Aeroflot Duty Free
  • Promotional Fares
  • Animals and Pets
  • Aeroflot Lounge
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Aeroflot Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Aeroflot Codeshare
  • Aeroflot Bonus Rewards
  • Aeroflot Bonus Membership

If you're unable to obtain the information from a local agent, please reach out to the Aeroflot Call Centre in Moscow using the contact details provided below.

Head Office (HQ) Tel Number Email
Aeroflot
37 Arbat Street
Moscow, 119002
Russia
8 800 444 5555 (Russia Only)
+7 495 223 5555 (International)
info@aeroflot.ru



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